Re: [bitfolk] What do you expect to happen when you authoris…

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Author: Iain Lane
Date:  
To: users
Subject: Re: [bitfolk] What do you expect to happen when you authorise a Direct Debit mandate?

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On Mon, Sep 07, 2020 at 10:38:18PM +0000, Andy Smith wrote:
> b) As soon as the mandate is authorised, if the customer has
>    existing invoices that are unpaid, there is a very noticeable
>    message on the screen like:

>
>        You seem to have unpaid invoices:

>
>        #41234 £107.88
>        #41239   £1.92

>
>        Pre-existing invoices won't be automatically submitted for
>        payment by Direct Debit. You can <a href="…">pay them now</a>
>        by a one-off Direct Debit or any of our other supported
>        payment methods.

>
> I like (b).


Would it be possible to present this option /before/ the customer sets
up the DD? Like:

> [ email ]
> You owe us fifty quid. Plase pay it you scoundrel. You can set up a
> direct debit by visiting
>
> https://panel.bitfolk.com/set-up-a-direct-debit


And then the UI there is

> You have the following outstanding invoices:
>
> [fifty quid] [Pay? y/n (a checkbox or something, ticked by default)]
>
> [Set up direct debit and pay £TOTAL]


Then it's not more reading/tasks to do after you've done the hard work
of setting up the DD.

Cheers!

-- 
Iain Lane                                  [ iain@??? ]
Debian Developer                                   [ laney@??? ]
Ubuntu Developer                                   [ laney@??? ]