gpg: Signature made Sun May 1 16:58:38 2022 UTC
gpg: using DSA key 0E4236CB52951E14536066222099B64CBF15490B
gpg: Good signature from "Andy Smith <andy@strugglers.net>" [unknown]
gpg: aka "Andrew James Smith <andy@strugglers.net>" [unknown]
gpg: aka "Andy Smith (UKUUG) <andy.smith@ukuug.org>" [unknown]
gpg: aka "Andy Smith (BitFolk Ltd.) <andy@bitfolk.com>" [unknown]
gpg: aka "Andy Smith (Linux User Groups UK) <andy@lug.org.uk>" [unknown]
gpg: aka "Andy Smith (Cernio Technology Cooperative) <andy.smith@cernio.com>" [unknown]
Hi,
This was stuck in moderation for about 26 hours because when you
first sent it you were not a member of the mailing list, and we
don't check the moderation queue very often.
On Sat, Apr 30, 2022 at 09:58:04AM -0500, Daniel Bendorf wrote:
> I have two VPS on bitfolk. The first one I didn't know I needed a
> dedicated IP address, so had to order it and patched it in by editing
> /etc/netplan/*.yaml as shown on
> https://tools.bitfolk.com/wiki/Ubuntu#The_switch_to_netplan_for_configuring_networking
Now that I've seen all of the details of what you've done, I can see
that you did everything correctly. I double checked our side and
noticed that I had made a typo when adding routing for your extra IP
address.
I can ping your extra IP address now, so that was the problem.
I'm sorry about that. I appreciate that it has made your service
unusable for its intended purpose for about a week, so I will add
two weeks of free service by pushing your renewal date back by 14
days.
Cheers,
Andy
--
https://bitfolk.com/ -- No-nonsense VPS hosting
