[bitfolk] Reminder: there will be scheduled maintenance on …

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Author: Andy Smith
Date:  
To: announce
Subject: [bitfolk] Reminder: there will be scheduled maintenance on 2021-05-27 affecting customers on four servers

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Hi,

This is your one week to go reminder that there will be scheduled
maintenance on four servers starting at 23:00 BST (22:00Z) on
Thursday 27 May 2021. The four servers affected will be:

    - elephant.bitfolk.com
    - limoncello.bitfolk.com
    - snaps.bitfolk.com
    - talisker.bitfolk.com


The maintenance window is 3 hours long but we expect the work to
take less than 30 minutes per server.

A direct email has also been sent out to contacts for all customers
on those servers.

If you cannot tolerate the ~30 minutes of downtime at that time
please reply to the email to open a support ticket asking for your
service to be moved about. That will take place at a time of your
choosing in the next week, but please ask early if you need it.

There are further details here:

    https://tools.bitfolk.com/wiki/Maintenance/2021-05-Re-racking


Please note that we are still moving customers around due to rolling
software upgrades on our servers. That is unrelated to this work,
but right now customers are being moved off of snaps.bitfolk.com.
Possibly that server will be emptied before this work takes place.

The above wiki page tells you how to work out which server your
service is on.

Any other questions, please do let us know!

Cheers,
Andy

--
https://bitfolk.com/ -- No-nonsense VPS hosting
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